I believe that clients will return to products that they have used in the past and have found value in, do you?
I agree with what you have said in your post Shane. For example, I've bought a product in the past where I've debated buying it for a few days for the fact it might not be what I wanted, or I think it will end up breaking. To make a long story short I should have gone with my gut feeling, the product ended up breaking. However, I've also bought products that I love and would get another one in a heartbeat; a perfect example for this is my iPhone. I bought my iPhone about a year ago and I have never had a phone like it, as well as I have never had problems with it. The phone I had prior to this was a blackberry, I feel like my blackberry was always having problems and running slow, so I would never get one of those again.
Shane made a good point, when it comes to bars people generally tend to stick to the same one because of the service that they value and they enjoy. I think it is part of human nature, consciously and sub-conciously, that we go back to places or stick to products that we know and enjoy, as well as products that have value in them. Have you had any instances similar to these? Do you think that some companies make these less durable products/services for a reason?
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